Our contact details
Name: XM Luxury
Address: USA Office: 3033 Military Pkwy Mesquite Texas 75149
Phone Number: +1-281-819-7271
The type of personal information:
We currently collect and process the following information:
- Names, IP addresses, phone numbers and email addresses via surveys and opt-in newsletters;
We collect and store information that you provide to us, including through the Website or our Customer Service Department or that which we receive from third parties (such as companies providing commercially available databases). For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. If you sign up for an XMLUXURY account, which allows you to use the same sign-in details anywhere in the world, we will ask for your email address and password. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. If you choose to apply certain discount codes when making purchases, we may store the information associated with that code – which may include, for example, a school or veteran status, and connect that information with your profile. We collect your email addresses and zip code if you subscribe to our newsletter, and we collect your mobile number if you opt-in to receive text messages. You may unsubscribe at any time by following the instructions located within each newsletter or linked to each text message. We also collect and store your geolocation information. Registration may be required and personal information collected in certain areas of the Website in which you specifically and knowingly provide such information, e.g., community postings (i.e., chat or bulletin boards), suggestions, or customer service requests. When we run a contest or sweepstakes relating to our Website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Policy. Personal information will be collected only if you voluntarily submit it to our sponsors or us.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by the data subjects for one of the following reasons:
We may use your personal information to provide the products and services that you have ordered or requested, to process and ship orders, to provide customer service, to provide other services to you, and to personalize the Website, our communications with you, and your shopping experience. For example, when you create an XM LUXURY account, you can use your account details to log in from any location and on any device. The global single sign-on for your account will allow XM LUXURY systems to identify you wherever you are, so you will not need to register with us again if you sign in from a different country. Your information also may be used to contact you about sales, new products, new site features, special offers, and personalized offers based on your location, unless you have opted not to receive promotional communications.
We also receive personal information indirectly, from the following sources in the following scenarios:
The information we collect may be combined with information obtained from companies within the XM LUXURY and from other companies. We may also combine this information with other information we collect as you interact with our brand across apps, social media, and marketing messages we send you. Aggregating data allows XM LUXURY to update and correct the information contained in our database and to provide you with product recommendations and special offers.
How do we share your personal information?
XM LUXURY – Except as described in this Policy, we will not disclose your personal information outside of XM LUXURY and the XM LUXURY divisions without your consent. For further information about the companies within XM LUXURY, please visit our about page. When you create an XM LUXURY account, we will share some of your account details (such as your name, email address, password and date of birth) with other XM LUXURY entities so you can have a global single sign-on for your account that will allow XM LUXURY systems to identify you wherever you are in the world. We may also share your personal information with other XM LUXURY entities if both entities are responsible for your personal information, or if the other entities are acting as our service providers and processing your personal information on our instructions or on our behalf. For additional information regarding how our other XM LUXURY entities share information, please email us at email@example.com
XM LUXURY Partners – Some XM LUXURY Websites allow you to choose to share your personal information with select XM LUXURY partners so that they can contact you about their products, services, or offers. Other sites do not share your contact information with third parties but give you a choice as to whether you wish to receive communications from XM LUXURY on behalf of a business partner about its specific offer (without transferring your personal information to the third party).
Third-party Service Providers – We may hire other companies to provide services on our behalf, such as marketing, analytics, credit card processing, shipping, stocking orders, providing customer service, and fraud protection. These service providers have access only to such personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services. For example, we will share some of your account details (such as your name, email address, password and date of birth) with our cloud service providers for the purposes of identification and authentication, so you can quickly and efficiently sign-on to your XM LUXURY account from anywhere in the world.
Legal and Safety Disclosures – We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of XM LUXURY or our customers, including the enforcement of our agreements or policies governing your use of our Websites and services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of XM LUXURY employees, customers or the public.
Corporate Transactions – We may disclose personal information as part of a corporate transaction such as a merger or sale of assets.
The California Consumer Privacy Act (CCPA) 2018, requires businesses to allow for a posteriori mechanism. Thereby, data subjects may simply opt-out to the scale and disclosure of their personal information or ask for an erasure of their information via sending us an email at firstname.lastname@example.org
Under the General Data Protection Regulation, 2018, the lawful bases we rely on for processing this information are by way of the data subjects’ consent, and for the legitimate interest of the data controller when this does not override the fundamental rights of the data subjects.
We ascertain Data Subjects’ consent by way of an opt-in form, when registering for our weekly newsletter.
How we store your personal information:
The data subject’s personal information is securely stored USA Office: 3033 Military Pkwy Mesquite Texas 75149.
We use Usage Information to help us determine how people use parts of the Website and who our readers are. This allows us to improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Usage Information to provide statistical “ratings” information in aggregated form to our partners and other third parties about how our users collectively use the Website. We may combine Usage Information about you with other information, including Personal Information, about you in order to personalize the Website and our communications with you and to provide you with information likely to be of interest to you.
Can we use the information I share in public areas, chat rooms, and newsgroups?
Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public. This Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any personal information that you expect to keep private.
Your data protection rights
Under the CCPA and GDPR, the data subjects possess the following rights:
Right to withdraw consent – where the lawful basis for Processing is consent, Data Subjects have a right to withdraw consent at any time, and for any reason.
Right of access – the right to ask us for copies of personal information regarding the data subjects without charge.
Right to rectification – the right to ask us to rectify personal information that is thought to be inaccurate, and the right to ask us to complete information that may be considered incomplete.
Right to erasure – the right to ask us to erase personal information in certain circumstances.
Right to restriction of processing – the right to ask us to restrict the processing of certain personal information in certain circumstances.
Controller’s obligation to notify – The Controller shall notify Data Subjects of any rectification or erasure of Personal Data or Processing restriction to each recipient to whom Personal Data has been disclosed. A Controller shall inform the Data Subject about those recipients if a Data Subject requests it.
Right to object to processing – the the right to object to the processing of certain personal information in certain circumstances.
Right to data portability – the right to ask for a transfer of the personal information given to us by a data subject to another organisation, or to such subject itself, in certain circumstances.
Non-discrimination – A Controller may not discriminate against a Data Subject who exercises any rights
Automated individual decision-making, including Profiling – A Data Subject shall have the right to object to any decision based solely on automated Processing, including Profiling, which produces legal consequences concerning him or other seriously impactful consequences and to require such decision to be reviewed manually in certain circumstances.
There is no charge or fee for exercising the above rights. If we receive a request, we respond in a timely manner within one month.
How do I contact you about privacy-related questions?
If you have questions or comments about our privacy practices, please contact us by email at email@example.com or by mail at the following address.
XM LUXURY Headquarters
3033 Military Pkwy
Mesquite, Texas, 75149
If you have a question regarding a product or service, please contact Customer Service by phone at +(469) 531-7063.
How does this policy apply to International Users?
The Website that links to this Statement is intended for users in the United States. If you choose to provide XM LUXURY with your information, you consent to the transfer and storage of that information on our servers located in the United States and around the world. The information collected by XM LUXURY may be subject to international and U.S. state and federal law. If you are accessing our Website from outside the U.S., please be advised that you are transferring your personal information to us in the United States where data protection and privacy laws may be different than the laws of your country. By using our website, you consent to the transfer and use of your personal information in accordance with this Policy.